Agenda

Illustrative Agenda
Not final - subject to change

Printable Agenda

Day Two, Monday, March 7, 2016
7:30 a.m. - 3:30 p.m.

Landmark Circle

Registration Desks Open

Registration Desk And Lanyards/Badge Holders Sponsored by: Delaware North
Attendee Book Sponsored by: NewsLink Group
Registration Bags And Digital Signage Sponsored by: Hudson Group
Key Cards And Pocket Agenda Sponsored by: Paradies Lagardère

8:30 a.m. - 9:00 a.m.

Session 1
Landmark B/C

The Recipe For Mixing Dining And Technology

Technological advances have been part of restaurants for quite some time, albeit limited to the back-of-house operations. From iPads to smartphones and apps, consumer-facing technology is on the rise. Hear how airports and operators can benefit from leveraging such advances to elevate the dining experience.

Speaker: Rick Blatstein, CEO, OTG Management

9:00 a.m. - 9:30 a.m.

Session 2
Landmark B/C

Getting Social, Getting Connected

A Twitter feed, Instagram account and Facebook page are staples to any basic approach to social media. Learn about the benefits for airports and operators in elevating the connection from a simple outflow of information to actual meaningful engagement that will drive user loyalty and create satisfaction.

Speaker: Atousa Ghoreichi, vice president of restaurant marketing, promotions and programs, HMSHost Corp.; Afsaneh Sheibani, creative marketing pirector, HMSHost Corp.

9:30 a.m. - 10:30 a.m.

Session 3A
(Concurrent Session)
Landmark D

ABCs Of Airport Concessions (The Academy Of Concessions)

Learn about the challenges of an airport, how to prepare your concept, build relevance, find the right partners and more from the perspectives of those involved: the airport, the prime and the developer. Gain an understanding of what it takes to enter and thrive in this dynamic, lucrative industry with an education on the basics.

Moderator: David Kellerman, senior manager of concessions, Cincinnati-Northern Kentucky International

Speakers: Oscar Hernandez, vice president of operations, Areas USA; Rebecca Ramsey, assistant director of properties, Nashville International; Mario Trevino, president, Innovative Strategies

9:30 a.m. - 10:30 a.m.

Session 3B
(Concurrent Session)
Landmark B/C

Focus On Financing (The Academy Of Concessions)

The perennial problem for new and small concessionaires is accessing adequate financing to tackle the high costs of operating in North American airports. Against the backdrop of concessions industry consolidation that is making the large players even more financially formidable, we'll examine the newest and most reliable financing alternatives. We'll also hear from long-term Airport Concessions Disadvantaged Business Enterprises about their strategies for financial survival and growth.

Moderator: Bob Silvas, president, Silvy Group

Speakers: Samir Mashni, vice president and general counsel, Midfield Concessions; Joyce Sloss, managing partner, SCA Strategic Partnerships; William Swift, president, Business Traveler Services Inc.

10:30 a.m. - 11:00 a.m.

Landmark Circle

Refreshment and Networking Break
11:00 a.m. - 12:00 p.m.

Session 4A
(Concurrent Session)
Landmark D

Preparing Winning RFPs (The Academy Of Concessions)

Getting into the airport concessions business isn't as simple as snapping your fingers. Responding to requests for proposals is a time-consuming, expensive process. Industry experts will share their insights on how to study the markets in which you want to bid, ensure you fill out the documents completely and accurately, and help put the best face on your company.

Moderator: Kimberly Stewart, business manager for food, beverage and retail, Raleigh-Durham International

Speakers: Jaimini Erskine, president and CEO, JME Services LLC; Eric Johnson, director of commercial management and airline affairs at Minneapolis-St. Paul International; Michael Levine, CEO, Tastes on the Fly

11:00 a.m. - 12:00 p.m.

Session 4B
(Concurrent Session)
Landmark B/C

The New Concessionaire Landscape (The Academy Of Concessions)

The concessions industry in North America has undergone significant consolidation in recent years, changing the roster of major players. At the same time, some formerly mid-sized companies are broadening their reach. Find out how the shifting field of companies - and changing demands from airports - will impact small businesses and ACDBEs.

Moderator: Zenola Campbell, vice president of concessions, Dallas/Fort Worth International

Speakers: Paul Brown, president, Paul Brown Consulting; Stuart Holcombe, managing partner, Travel Retail Partners; Andrew Weddig, senior vice president, Unison Consulting

12:00 p.m. - 2:00 p.m.

Cumberland K/L

Property Managers' Luncheon (Airports Only)

This closed-door meeting allows airport colleagues the opportunity to candidly discuss issues that face the concessions industry. No concessionaires or press admitted.

Sponsored by: Pacific Gateway Concessions

2:00 p.m. - 5:00 p.m.

Trinity Crossing

Dallas Love Field Airport Tour

Take a tour of the recently renovated airport's gleaming concessions program and hear about its rapid growth as it strives to evolve the airport experience.

Buses depart from Trinity Crossing promptly at 2:00 p.m. Please arrive at 1:45 p.m.

2:00 p.m. - 3:30 p.m.

Session 5
Landmark B/C

Airport Opportunities

Listen to airport executives discuss upcoming opportunities at their airports. Learn about new opportunities in terminals, parking garages, concessions space and other major facilities on airport property.

Participants: Dallas/Fort Worth International; Louis Armstrong New Orleans International; Minneapolis-St. Paul International; Raleigh-Durham International; San Francisco International

3:30 p.m. - 4:00 p.m.

Landmark Circle

Refreshment And Networking Break
4:30 p.m. - 5:30 p.m.

Session 6
Landmark B/C

Business Pitch Showcase

Witness a hand-picked group of participants present their concept before a panel of industry professionals for an assessment of their company's viability in the airport environment.

Sponsored by: Mission Yogurt

Moderator: Ramon Lo, publisher, Airport Revenue News

Panelists: Jaimini Erskine, president and CEO, JME Services LLC; Martha Hernandez, assistant vice president of concessions, Dallas/Fort Worth International; Stuart Holcombe, managing partner, Travel Retail Partners; Cindy Martin, concepts director, Delaware North; Rod Tafoya, president, Mission Yogurt

6:00 p.m. - 8:00 p.m.

Landmark Circle

Registration Desks Open

Registration Desk And Lanyards/Badge Holders Sponsored by: Delaware North
Attendee Book Sponsored by: NewsLink Group
Registration Bags And Digital Signage Sponsored by: Hudson Group
Key Cards And Pocket Agenda Sponsored by: Paradies Lagardère

6:30 p.m. - 9:30 p.m.

Marsalis Hall

Opening Night Reception in Exhibit Hall

6:30 p.m. - Networking in Foyer
7:00 p.m. - Exhibit Hall Opening Ceremony

Sponsored by: HMSHost Corp.
Exhibit Hall Sponsored by: Westfield